Support
Dueduo (期遇) — food expiry & inventory management. Last updated: September 28, 2026.
Contact us
Need help, found a bug, or have a feature request? Email us and we'll get back to you:
Frequently asked questions
- Do I need an account? No — you can start as a guest and track items right away. Create a free account to back up your inventory or share it with a household.
- How do I track opened items? Mark an item as opened and Dueduo starts a "use within N days" countdown based on the product's setting, then alerts you before that deadline.
- Can I share inventory with my household? Yes. Create a group and invite family by email. Each member gets a role (Owner, Admin, or Member).
- What if a barcode has no expiry date? Dueduo applies a sensible category-based shelf-life default so nothing slips through unguarded.
- How do I delete my account? You can delete your account and data from within the app's settings. SeeDelete your account.
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需要協助、發現問題或有功能建議？歡迎電郵我們：
常見問題
- 需要使用帳戶嗎？不需要 — 可先以訪客身份開始追蹤品項。準備好備份庫存或與家人共享時，再建立免費帳戶即可。
- 如何追蹤已開封的品項？將品項標記為「已開封」，期遇會根據產品的「開封後 N 天內使用」設定開始倒數，並在截止日前提醒您。
- 可以與家人共享庫存嗎？可以。建立群組並透過電郵邀請家人，每位成員都有指定角色（擁有者、管理員或成員）。
- 條碼沒有到期日怎麼辦？期遇會套用合理的分類保存期限預設，讓每樣食材都有守護。
- 如何刪除帳戶？可在應用程式設定內刪除帳戶及資料。詳見刪除帳戶。